Privacy Policy
Your privacy matters to us. Learn how Sstudyqelivarthas protects and manages your personal information with complete transparency.
Information We Collect
At Sstudyqelivarthas, we collect information that helps
us provide better financial education services.
This includes personal details you share when
creating an account, such as your name, email
address, and contact information. We also gather
learning progress data to customize your
experience with our budget management courses.
Types of Data Collected:
- Personal identification information (name, email, phone number)
- Learning progress and course completion data
- Communication preferences and feedback
- Device and browser information for technical support
- Payment information for course purchases (processed securely)
We never collect sensitive financial account
details or passwords from your personal banking.
Our focus remains on educational content
delivery and progress tracking to enhance your
learning journey.
How We Use Your Information
Your information helps us deliver personalized
financial education experiences. We use your
data to track learning progress, send relevant
course updates, and improve our educational
content based on user needs and feedback.
Primary Uses: Course delivery,
progress tracking, customer support, and
educational content improvement. We never sell
your personal information to third parties or
use it for unrelated marketing purposes.
Communication from Sstudyqelivarthas includes course
announcements, learning reminders, and important
account updates. You can adjust these
preferences anytime through your account
settings or by contacting our support team
directly.
Specific Usage Examples:
- Customizing course recommendations based on your learning goals
- Sending progress reports and achievement notifications
- Providing technical support when you encounter issues
- Analyzing learning patterns to improve course effectiveness
Data Protection & Security
We implement multiple layers of security to
protect your information. This includes
encrypted data transmission, secure server
hosting, and regular security audits. Our
systems are designed to prevent unauthorized
access while maintaining easy access for
legitimate users.
All payment processing happens through certified
secure payment gateways. We never store complete
credit card information on our servers. Your
learning data is backed up regularly and stored
in secure, Australian-based data centers.
Security Measures Include:
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Restricted access to personal data by authorized staff only
- Secure backup systems with redundant storage
- Compliance with Australian Privacy Principles (APPs)
Your Rights & Control
You have complete control over your personal
information. This includes the right to access,
modify, or delete your data at any time. You can
also request a copy of all information we have
about you or ask us to stop processing your data
for specific purposes.
How to Exercise Your Rights:
Contact us directly at [email protected] or
visit our office in Wollongong. We respond to
all privacy requests within 7 business days and
provide clear instructions for any required
actions.
Your Rights Include:
- Access to all personal data we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your account and associated data
- Opting out of marketing communications
- Data portability to transfer information elsewhere
- Restricting certain types of data processing
Account deletion removes all personal
information within 30 days, though we may retain
anonymized learning analytics to improve our
courses for future students. Course certificates
and completion records can be preserved
separately if requested.
Data Sharing & Third Parties
We share information only when necessary to
provide our services or comply with legal
requirements. This includes payment processors
for course purchases, email service providers
for communications, and analytics tools to
improve our educational content.
All third-party services we use are carefully
vetted for security and privacy compliance.
They're contractually required to protect your
information and cannot use it for their own
purposes. We never sell, rent, or trade your
personal information.
Approved Third-Party Services:
- Payment processing for secure transactions
- Email delivery systems for course communications
- Learning management system hosting
- Customer support ticketing systems
- Website analytics for improving user experience
Data Retention & Deletion
We keep your information only as long as
necessary to provide our services and meet legal
obligations. Active student accounts maintain
full data access throughout enrollment and for
two years after course completion for
certificate verification purposes.
Inactive accounts are reviewed annually. We'll
contact you before deleting any data, giving you
the opportunity to reactivate your account or
download your information. Marketing
communications stop immediately when you
unsubscribe, though transactional emails
continue for active courses.
Retention Periods: Active
accounts - indefinitely while in use; Inactive
accounts - 3 years; Financial records - 7 years
as required by law; Marketing data - until you
unsubscribe.
Cookie Policy & Tracking
Our website uses cookies to enhance your
learning experience and remember your
preferences. Essential cookies enable basic site
functionality, while analytics cookies help us
understand how students interact with our
content to make improvements.
You can control cookie settings through your
browser preferences. Disabling certain cookies
might affect some website features, but won't
prevent access to core learning materials. We
don't use cookies for advertising or behavioral
tracking across other websites.
Cookie Types We Use:
- Essential cookies for login and course access
- Preference cookies to remember your settings
- Analytics cookies to improve website performance
- Security cookies to protect against fraud
Updates & Changes
This privacy policy may be updated periodically
to reflect changes in our services or legal
requirements. Significant changes will be
communicated directly to active users via email,
with at least 30 days notice before
implementation.
Minor updates, such as clarifications or contact
information changes, will be posted on this page
with the revision date noted below. We encourage
reviewing this policy periodically to stay
informed about how we protect your information.
Continued use of Sstudyqelivarthas services after policy
updates indicates acceptance of the changes. If
you disagree with any modifications, you can
close your account or contact us to discuss your
concerns before the changes take effect.
Privacy Questions or Concerns?
We're here to help with any privacy-related
questions.
Contact: [email protected]
Phone: +61 407 159 487
Address: 15D/157 Crown St, Wollongong NSW 2500, Australia
Contact: [email protected]
Phone: +61 407 159 487
Address: 15D/157 Crown St, Wollongong NSW 2500, Australia
Last updated: January 2024