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Privacy Policy

Your privacy matters to us. Learn how Sstudyqelivarthas protects and manages your personal information with complete transparency.

Information We Collect

At Sstudyqelivarthas, we collect information that helps us provide better financial education services. This includes personal details you share when creating an account, such as your name, email address, and contact information. We also gather learning progress data to customize your experience with our budget management courses.
Types of Data Collected:
  • Personal identification information (name, email, phone number)
  • Learning progress and course completion data
  • Communication preferences and feedback
  • Device and browser information for technical support
  • Payment information for course purchases (processed securely)
We never collect sensitive financial account details or passwords from your personal banking. Our focus remains on educational content delivery and progress tracking to enhance your learning journey.

How We Use Your Information

Your information helps us deliver personalized financial education experiences. We use your data to track learning progress, send relevant course updates, and improve our educational content based on user needs and feedback.
Primary Uses: Course delivery, progress tracking, customer support, and educational content improvement. We never sell your personal information to third parties or use it for unrelated marketing purposes.
Communication from Sstudyqelivarthas includes course announcements, learning reminders, and important account updates. You can adjust these preferences anytime through your account settings or by contacting our support team directly.
Specific Usage Examples:
  • Customizing course recommendations based on your learning goals
  • Sending progress reports and achievement notifications
  • Providing technical support when you encounter issues
  • Analyzing learning patterns to improve course effectiveness

Data Protection & Security

We implement multiple layers of security to protect your information. This includes encrypted data transmission, secure server hosting, and regular security audits. Our systems are designed to prevent unauthorized access while maintaining easy access for legitimate users.
All payment processing happens through certified secure payment gateways. We never store complete credit card information on our servers. Your learning data is backed up regularly and stored in secure, Australian-based data centers.
Security Measures Include:
  • SSL encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Restricted access to personal data by authorized staff only
  • Secure backup systems with redundant storage
  • Compliance with Australian Privacy Principles (APPs)

Your Rights & Control

You have complete control over your personal information. This includes the right to access, modify, or delete your data at any time. You can also request a copy of all information we have about you or ask us to stop processing your data for specific purposes.
How to Exercise Your Rights: Contact us directly at [email protected] or visit our office in Wollongong. We respond to all privacy requests within 7 business days and provide clear instructions for any required actions.
Your Rights Include:
  • Access to all personal data we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your account and associated data
  • Opting out of marketing communications
  • Data portability to transfer information elsewhere
  • Restricting certain types of data processing
Account deletion removes all personal information within 30 days, though we may retain anonymized learning analytics to improve our courses for future students. Course certificates and completion records can be preserved separately if requested.

Data Sharing & Third Parties

We share information only when necessary to provide our services or comply with legal requirements. This includes payment processors for course purchases, email service providers for communications, and analytics tools to improve our educational content.
All third-party services we use are carefully vetted for security and privacy compliance. They're contractually required to protect your information and cannot use it for their own purposes. We never sell, rent, or trade your personal information.
Approved Third-Party Services:
  • Payment processing for secure transactions
  • Email delivery systems for course communications
  • Learning management system hosting
  • Customer support ticketing systems
  • Website analytics for improving user experience

Data Retention & Deletion

We keep your information only as long as necessary to provide our services and meet legal obligations. Active student accounts maintain full data access throughout enrollment and for two years after course completion for certificate verification purposes.
Inactive accounts are reviewed annually. We'll contact you before deleting any data, giving you the opportunity to reactivate your account or download your information. Marketing communications stop immediately when you unsubscribe, though transactional emails continue for active courses.
Retention Periods: Active accounts - indefinitely while in use; Inactive accounts - 3 years; Financial records - 7 years as required by law; Marketing data - until you unsubscribe.

Cookie Policy & Tracking

Our website uses cookies to enhance your learning experience and remember your preferences. Essential cookies enable basic site functionality, while analytics cookies help us understand how students interact with our content to make improvements.
You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website features, but won't prevent access to core learning materials. We don't use cookies for advertising or behavioral tracking across other websites.
Cookie Types We Use:
  • Essential cookies for login and course access
  • Preference cookies to remember your settings
  • Analytics cookies to improve website performance
  • Security cookies to protect against fraud

Updates & Changes

This privacy policy may be updated periodically to reflect changes in our services or legal requirements. Significant changes will be communicated directly to active users via email, with at least 30 days notice before implementation.
Minor updates, such as clarifications or contact information changes, will be posted on this page with the revision date noted below. We encourage reviewing this policy periodically to stay informed about how we protect your information.
Continued use of Sstudyqelivarthas services after policy updates indicates acceptance of the changes. If you disagree with any modifications, you can close your account or contact us to discuss your concerns before the changes take effect.

Privacy Questions or Concerns?

We're here to help with any privacy-related questions.
Contact: [email protected]
Phone: +61 407 159 487
Address: 15D/157 Crown St, Wollongong NSW 2500, Australia
Last updated: January 2024